## IGI IGI General Insurance Ltd is a company of packages group. Its head office is in Karachi and it has branches in 9 major cities of Pakistan. IGI offers a wide range of insurance products including travel, car, health, and a lot more. It aims to provide their customers a perfect solution to risk exposure. ## Our Customers Love Us **Excellent** **4.58 Average** **1383 Reviews** ### Reviews **Muhammad Adeel Khan** Strengths - Good communication, follow-up, and resolution. Weakness - Unable to provide clear responses on specific query which may not be part of the offering (Term Life insurance). Should provide a clear response, even if the response is to confirm that the specific request is not part of services, etc. 1 week ago **Sakina Sohail** Excellent experience With Smart choice thank You… 1 week ago **Muhammad Asad Javed** Dear Aafia Good job Thank you very much for assisting me so well. 1 week ago **Ghazanfar Ali** 5/5 , satisfied 1 week ago **Hammad Ali Khan** I am very much satisfied with the service SmartChoice.pk is offering to its customers. I must count SmartChoice's work as generosity because I only considered corporate insurance before due to service issues with individual policies. Thanks to SmartChoice for giving us the platform. Last but not least, Mr. Ajay Kumar is a very good person. He knows everything about the insurance offering and always offers the best-suited policy. Thank you, Ajay, and SmartChoice.pk 1 week ago **Shamshad Ali** Smart choice is really a smart choice for customers, to get excellent provided services. 1 week ago **Sobia** Review for Ajay – Health Advisor, Senior Executive\* ★★★★★ 5/5 Ajay is the best health advisor I’ve worked with. He explained everything clearly, helped me pick the right plan for my family, and handled my claim during a hospital emergency without any stress. Responsive, honest, and truly client-first. Highly recommend. Sobia shams., Karachi 1 week ago **Fahad Abdal** Excellent service by Smart choice team. Got my query resolved in less than 12 hours. Highly recommended for everyone. Get your insurance and be hassle-free. 1 week ago **Nawaz Khalil** Excellent service and quick support. “I had a very good experience with Smartchoice.pk travel insurance. The process was smooth and easy. I especially want to appreciate Aafia from customer service—she was very professional, polite, and helpful throughout. She responded quickly and guided me properly regarding my issue. Overall, I am satisfied with the service and would recommend Smartchoice.pk to others for travel insurance.” 2 weeks ago **Hameed** The company has good customer service, and offer competitive pricing for car insurance. The reps are also very cooperative. Thank you. 1 month ago **Abbas Sarmad** Very supportive team and best rates. 1 month ago **Zaki Ahmed** It was a very good experience, plus the travel department and their reps provided quick enabled smooth processing of my application. Indeed it’s good initiative, where we can see comparative with few clicks. Thank you 1 month ago **Anila Shams** Smart choice is my fast choice when it comes to selecting health insurance. Great and very cooperative staff, I have been renewing health insurance every year for my family. Ajay helped through getting approval in time in a critical time where there was an urgent need situation, also selecting best plan in best cost. Was available to support 24/7. Allah bless for such amazing service. 1 month ago **Shahzeb** Very impressive response from Smartchoice, highly recommended for health-related policies. 1 month ago **Usman Ali** Insurance claim process is too smooth. Ms. Natasha Khan's support is exceptional. The process from start till claim for car insurance is handled professionally by her. I will 100 percent recommend having this car insurance. 3 months ago **Mian Tahir Farooq** It’s very good service iuc. 3 months ago **Henry** RESTOLTD.COM attention to detail is exceptional and their team members work with a confidence that instantly builds trust. The system they use is smooth, organized, and incredibly user-friendly. 3 months ago **Muhammad Naeem** Good its easy. 3 months ago **Junaid** Thanks Hunain, Natasha, and team for all the help upgrading my car insurance to 0% depreciation policy. Really helpful. 3 months ago **Zafar Mehmood** I was impressed by the good and friendly behavior of the staff in Islamabad branch. Very helpful staff. Keep it up team JUBILEELIFE. 4 months ago **Ahsan Yaqoob** Excellent service. 5 months ago **Amar Makhdoom** I always use Smartchoice for the travel insurance needs of my company. Always on time and correct suggestions for us to make the right choice. 7 months ago **Anonymous** It was an excellent service. A lady named Ayesha was amazing with all her efforts and she immediately helped me with the car insurance process. 7 months ago **Khalid** I live in the USA. I don't know much about vehicle insurance and so. Somehow I found Aisha Bukhari. She was honest and very helpful to get the best insurance for my new bike. Also, I am going to get car insurance soon by her. Just wanted to say special thanks to Aisha. ⭐⭐⭐⭐⭐ 7 months ago **Ali Raza** Very satisfied with smart choice because their behavior and communication with customers is very good and I think there’s Ayesha who is very cooperative and I will suggest my friends and colleagues smart choice. 8 months ago **Ayaz** "I recently purchased car insurance through Smartchoice and had an excellent experience. Their platform is user-friendly and allows easy comparison of multiple insurance providers, helping me find the best coverage at a competitive price. The customer support team Ayesha Bukhari was highly responsive and guided me through every step of the process, ensuring I understood all the details before finalizing my policy. What impressed me most was the transparency and quick turnaround time—everything was processed smoothly without any hidden charges or complications. I highly recommend Smartchoice for anyone looking for reliable and hassle-free car insurance in Pakistan." 8 months ago **Anonymous** Smart choice is one of the best platforms. I am very much satisfied with their customer support and services being offered. 8 months ago **Rutaba** Very good service. I’ve been insuring my car with them for the last 3 years. Natasha Khan handles my case very well and I’ve never had issues with claims. 8 months ago **Asim Ijaz** Very professional staff. Nice to deal with. Very responsive. They understand customer requirements and present it well. Highly recommended. Got 3 cars insured. Claim process very smooth. 8 months ago **Ghalib Khan** Masha Allah, very quick response and good service, good work. 8 months ago **Muneeb** SmartChoice makes insurance simple and affordable! It connects you to top insurers, offering the best rates and seamless service. A must-have platform for hassle-free insurance comparisons and deals! 8 months ago **Muhammad Saleem** Thank you for your support with my insurance needs. I truly appreciate the clear communication, friendly staff, and the overall positive experience. Everyone I interacted with was professional and kind. I’m glad I chose to take services from your team. 8 months ago **Tabish Anwar** yes, they are very cooperative. 8 months ago **Sheikh Kamran** Miss Natasha has a very good nature. She is very passionate about her work and always performs her duties with great dedication. Her support is always valuable and consistent. 8 months ago **AKBAR FAROOQ** Excellent no one gives like your service. 10 months ago **Sana Nadeem** A very fast, reliable, and easy insurance! 10 months ago **Amna** I had an excellent experience with SmartChoice.pk. Thank you for providing such an informative and helpful platform. I obtained health insurance information through your website last year, and I recently had the opportunity to use that insurance plan. The entire process was smooth and hassle-free. A representative from SmartChoice guided me throughout and was consistently available to answer my questions and provide assistance whenever needed. 10 months ago